Carbondale

Beltone Hearing Aid Clinic

or CALL 855-442-4516

to schedule your FREE HEARING EVALUATION.

1130B E Main | Carbondale, IL 62901 | Get Directions

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Schedule your free hearing test today and receive a

FREE $20

Amazon e-Gift Card*
Now – September 30

* Must have a minimum 40 dB loss to qualify for the Gift card. Gift card will be received within 30 days of receiving the hearing evaluation and office demonstration of hearing instruments.

William Hays, HIS
Open Mon-Fri from 9:00 am – 5:00 pm

 

Hear why our patients trust our

Carbondale Beltone Hearing Aid Specialists

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Jennifer Morgan profile picture
Jennifer Morgan
September 7, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very nice , professional, no lengthy waiting and helpful. Great people
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Jerry Roe profile picture
Jerry Roe
September 3, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very informed very good meeting
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Sonya Crane profile picture
Sonya Crane
August 31, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Such a kind,helpful group of people. Easily accessible. Never have to wait very long.
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linda dysart profile picture
Linda Dysart
August 27, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Awesome Service… !! A+ customer service is The best!! Couldn’t ask for better service..
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Jim Heinzmann profile picture
Jim Heinzmann
August 27, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great job at Carbondale Beltone! Kit & William are so efficient at what they do, always a pleasure to see them!
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Velma Wilkerson profile picture
Velma Wilkerson
August 25, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
They have always been very helpful and knowledgeable about my hearing aids for my best result.
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Ken Qualls profile picture
Ken Qualls
August 19, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
My experience at the Beltone store in Carbondale has been excellent. Bill has always answered all my questions and has been extremely helpful in getting me started hearing things I haven't heard in a while. More specifically my grand children. I was recommended by a friend who had the same experience and I would in turn highly recommend Bill to me friends and family.
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Jane Johnson profile picture
Jane Johnson
August 15, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
It was easy as 1,2,3 and its over with
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Robert Priddy profile picture
Robert Priddy
August 14, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Bill has always been very good in explaining everything TO ME. ALSO I AM SORRY TO HEAR THAT KIT IS LEAVING. I WISH HER WELL IN HER RETIREMENT
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Delta Hull profile picture
Delta Hull
August 11, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We appreciated Wm. taking time to exa.ine and thoroughly explain my husband's hearing loss. He was most gracious but most of all knowledgeable regarding hearing loss, how it is manifested in clients and what treatments are available. We in Southern Il are blessed to have such a informed hearing specialist. I will explain to my husband again tomorrow as he often has short term memory loss. Sincerely Delta Hull
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Kevin Loucks profile picture
Kevin Loucks
August 7, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
It's always a pleasure to go to the office. William and Kit are always pleasant, courteous and professional. I've been going for about 7 years and have never been disappointed with the service. I would highly recommend going to see William if you need to see a hearing specialist.
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Patricia Bunch profile picture
Patricia Bunch
August 7, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
William is very professional and explains everything in detail. He’s patient and answers all my questions. Very satisfied.
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Janette Peterman profile picture
Janette Peterman
August 6, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
My experiences with Beltone in Carbondale are always professional but always friendly. My hearing needs are handled with respect.
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Doug Hexamer profile picture
Doug Hexamer
August 3, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
My appointments with William Hays and the staff at Beltone Carbondale are always accommodating.. I feel very relaxed and feel like my hearing issues matter. Not not just a client but I also feel I’ve made friends
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Jennifer Johnson profile picture
Jennifer Johnson
July 31, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent customer service
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Marc Kiehna profile picture
Marc Kiehna
July 30, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Kit and William are a good team. I felt good about my experience and look forward to receiving my hearing aids.
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Gene Caraker profile picture
Gene Caraker
July 10, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
William is always helpful and willing to answer any questions I may have.
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KathyDennis Thornburg profile picture
Kathydennis Thornburg
July 9, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
William Hays is always very friendly and helpful. I would highly recommend him for your hearing aid needs.
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Peggy Legan profile picture
Peggy Legan
July 3, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very thorough follow up visit. Always friendly and prompt.
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CurtissAnn Birdwell profile picture
Curtissann Birdwell
June 30, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Always receive excellent service at Beltone in Carbondale, Illinois
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Paul Mundschenk profile picture
Paul Mundschenk
June 25, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The hearing specialist was knowledgeable, professional, and courteous during my visit and hearing tests. He was very accommodating, and made everything clear and clearly understandable. To use a modern metaphor, I’m giving him and the Beltone office in Carbondale a two thumbs up rating!
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Frances Holly profile picture
Frances Holly
June 24, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Staff is accommodating if a time needs to be changed. Service is friendly and helpful.
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Linda Varnum profile picture
Linda Varnum
June 16, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
It was amazing staff was super nice and very quick
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Gene Funk profile picture
Gene Funk
June 10, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
After several years with Beltone aids, I'm continually impressed with the both friendly and professional service which I have received from both Mr Hayes and his secretary. My visits are always joyful and fulfilling.. Thanks. Gene Funk
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Mark Pautler profile picture
Mark Pautler
June 9, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
it was okay
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Patricia Pinnon profile picture
Patricia Pinnon
June 8, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
They are always friendly, courteous, and on time. Always kind to me even when I get mixed up on appointment time.
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David Green profile picture
David Green
June 7, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I am very happy with the treatment I receive at Beltone. Very thorough and helpful.
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Lauren Johnson profile picture
Lauren Johnson
June 7, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Working to make the sound better each time I go back for a checkup. Minor adjustments makes a difference in the tones and quality of the sound through the hearing aids. Super job! Thanks for the help in hearing.
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Chris Whitaker profile picture
Chris Whitaker
June 6, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very helpful and explained test results and the difference between hearing aids to where it was easy to understand.
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Dan Reardon profile picture
Dan Reardon
June 6, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very polite and helpful staff. Customer service is top notch!
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Sherie Edson profile picture
Sherie Edson
June 4, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
William Hays and his staff were so kind and professional. I have a wonderful experience every time I go there. I will not go anywhere else!
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Steven Lee profile picture
Steven Lee
May 5, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Awesome people and great service!
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Shirley Woods profile picture
Shirley Woods
May 1, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I felt I had a good hearing test and I really liked those Hearing aids I had for a little while. It was nice to be able to hear. Charles
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Dina Rodriguez profile picture
Dina Rodriguez
April 27, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
It was a great experience with Beltone. I would love to continue their services.
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Robert Archer profile picture
Robert Archer
April 26, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Always friendly and professional.
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Richard Pass profile picture
Richard Pass
April 26, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great customer service very helpful and caring
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Tom Redmond profile picture
Tom Redmond
April 23, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Informative, caring and friendly. Excellent service.
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Jock Lefler profile picture
Jock Lefler
April 22, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very friendly and helpful.
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Priscella Crews profile picture
Priscella Crews
April 7, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Every visit is professional and informative. All problems are covered and solved.
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Coach Rogers profile picture
Coach Rogers
March 12, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very caring and professional caregivers put my mind at ease. I highly recommend them for your hearing health needs!
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A Ruth Dodd profile picture
A Ruth Dodd
March 10, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Competent, efficient, reliable service provider
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Richard Stroh profile picture
Richard Stroh
March 6, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very pleased with the service provided!! The audiologist, Bill Hayes is very pleasant & professional!
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Julia Moore profile picture
Julia Moore
February 26, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I was treated with much respect. Many tests that showed exactly What i needed. It only took a few days for hearing aids to come in.
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Kathy Brown profile picture
Kathy Brown
February 13, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Exceptional care, going the extra mile. They have been so kind and patient and helpful with my 98-year-old father. I would definitely recommend them!!
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Golda Kesler profile picture
Golda Kesler
February 4, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The people were great to deal with and the product was well priced.
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Mary Snider profile picture
Mary Snider
January 31, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Bill is excellent to work with.
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Paul Vanni profile picture
Paul Vanni
January 19, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The persons who dealt with me were both very pleasant and very professional.
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Yolanda almond profile picture
Yolanda Almond
January 16, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Dr. Williams was very polite and professional. He explained everything that was to transpire during the exam. He responded to my question in a way that was very understandable. I would refer everyone and anyone that need this type of exam to go to Carbondale’s Beltone office!
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Hunter Hill Morgan Farm
January 8, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very friendly, competent & knowledgeable. I recommend them to anyone with hearing impairment.
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Jane Cagle profile picture
Jane Cagle
December 24, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Mr Hayes was wonderful..explained everything..will highly recommend him and his office
Beltone Hearing Care Practitioner looking in ear canal

Experienced Audiologist & Hearing Aid Clinic in Carbondale

Whether you’re beginning your hearing journey or upgrading your hearing aids, we’re here for you – every step of the way.

Our Carbondale, IL Beltone office is located in front of Big Lots and Hobby Lobby. We share the parking lot with Fazoli’s. We have proudly served the Carbondale community since 2005 and are honored to be a trusted provider of exceptional hearing care.

Hearing Tests in Carbondale

Regular hearing tests are essential to catch any changes in your hearing ability early. At our Carbondale location, we offer comprehensive hearing tests conducted by our experienced Hearing Care Professional, William Hays, HIS. During your visit, you will undergo a series of tests to determine your hearing level and identify any issues. Our team is committed to making the process comfortable and informative, ensuring you leave with a clear understanding of your hearing health.

How to prepare for your hearing test appointment

and what to expect at your first Beltone visit.

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Hear Again, Like Never Before

Beltone Envision™ hearing aids are crafted with advanced technology to enhance your ears’ natural capabilities and provide outstanding sound quality, even in noisy environments.

Beltone’s most advanced hearing aid technology to date senses your environment, noise levels, and speech patterns, automatically adjusting its settings to deliver the optimal listening experience for you.

Hearing Aids Carbondale IL: Your Guide to Better Hearing

Understanding Hearing Aids and Loss

Hearing aids are vital tools for individuals experiencing hearing loss, improving their ability to communicate and enhancing their quality of life. Understanding the types and degrees of hearing loss is crucial in finding the right solution. Hearing loss can range from mild to profound and can affect one or both ears. It’s often caused by age-related factors, exposure to loud noises, or medical conditions. At Beltone in Carbondale, we are dedicated to helping you understand your hearing loss and explore the best hearing aid options available to you.

Choosing The Right Hearing Aid

Selecting the right hearing aid can be overwhelming, given the various options available. Our team at Beltone in Carbondale is here to guide you through the process. Considerations include:

  • The degree of your hearing loss
  • Your lifestyle needs
  • Comfort and design preferences

With our expert recommendations and personalized fitting services, we ensure you choose a hearing aid that seamlessly fits into your life.

Benefits of Hearing Aids

Hearing aids offer numerous benefits, significantly enhancing your quality of life. They help improve communication, make social interactions more enjoyable, and increase overall confidence. Modern hearing aids also come with advanced features like Bluetooth connectivity and noise reduction technology, allowing for a personalized listening experience. Experience the positive impact of improved hearing with Beltone’s superior devices in Carbondale.

Hearing Aid Services

In Carbondale, we offer a wide range of hearing aid services tailored to meet every individual. Our offerings include:

  • Comprehensive hearing evaluations
  • Custom fitting and adjustments
  • Repairs and maintenance
  • Tinnitus management
  • Follow-up care and support

Our dedicated staff, led by William Hays, HIS, is committed to providing exceptional service and support for all your hearing needs.

HCP Fitting Hearing Aid 01a

Contact Us in Carbondale

Our Beltone office in Carbondale is conveniently located at 1130B E Main, IL 62901. Visit us across from Big Lots and Hobby Lobby. We operate Monday through Friday, from 9:00 am to 5:00 pm. For directions, please view our Google Map.

Work with Beltone Alliance

At Beltone Alliance in Carbondale, our commitment to hearing health sets us apart. Since 2005, we have proudly served our community, providing exceptional hearing care. Our team, including William Hays, HIS, brings a wealth of knowledge and a passion for improving lives through better hearing. Whether you’re a new client or a returning patient, we ensure personalized care and top-quality service at every visit. Join us at Beltone and discover how our innovative hearing solutions can enhance your life.

William Hays, HIS

William B. Hays is a Hearing Care Professional who joined Beltone in 2019.

He earned an associate degree in arts as well as an associates in science from John A. Logan College in Carterville, IL. He received his bachelor’s degree from Louisianan State University (LSU) in Baton Rouge, LA.

William served as a Medical Clerk at his father’s office in Herrin, IL while in college. This is where he discovered a passion for helping people in need.

William is committed to providing exceptional hearing care to the Southern Illinois community and loves helping people discover how the right hearing solutions can change their lives for the better.

When William isn’t assisting his patients, he can usually be found playing golf or at his kid’s events. He also enjoys spending time with his wife, Stephanie, his children, and extended family.

Products & Services Provided at the Carbondale, Illinois Beltone Hearing Aid Clinic

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Products
Services
  • Buy online, Pick-up In store
  • Curbside Service
  • Delivery
  • Ear cleaning
  • Ear Protection
  • Earmolds
  • Earplugs
  • Earwax Removal
  • Free Hearing Screening
  • Hearing Aid Cleaning
  • Hearing Aid Drying
  • Hearing Aid Repair
  •  Hearing Evaluation
  • In Home Visits
  • Insurance Review
  • Licensed Hearing Care Professional
  • Musician’s Earplugs
  • Musician’s In-Ear-Monitors
  • Nursing Home Visits
  • Same day delivery
  • Speech-In-Noise Testing
  • Tinnitus Counseling
  • Video Otoscopy